Customer Care

Frequently Asked Questions

Do you offer Cash on Delivery?

Cash on Delivery is enabled in the starter configuration for eligible Pakistan orders. Availability can be adjusted in WooCommerce settings.

How do I choose my size?

Review the Size Guide and the product description. If you are between sizes, contact support before ordering.

Can I exchange an item?

Eligible unused items may be exchanged under the published Shipping & Returns policy.

How can I track an order?

Use the Track Order page with your order ID and billing email, or sign in to My Account.

Can product colors vary?

Small differences are possible due to studio lighting, fabric texture and screen settings.

How do I contact support?

Use the Contact page, WhatsApp button, phone number or support email displayed on the website.